Orders and customer service
Turn incoming orders and questions into structured work with validation against customer, product and business rules.
- Email and PDF orders
- ERP-ready drafts
- Contextual customer replies
Industry focus
AI for distributors and wholesalers.
Anavia works across the processes connecting suppliers, product data, orders, inventory, logistics, sales and customers.
ANAVIA
Purchasing and suppliers
Give buyers better visibility without searching spreadsheets, inboxes and disconnected systems.
- Confirmation deviations
- Price and delivery changes
- Purchasing recommendations
Product data and catalogue
Structure and validate supplier information before it reaches PIM, ERP and e-commerce.
- Attributes and categories
- Translation and enrichment
- Missing documentation
Inventory and logistics
Bring signals together to identify risk, delays and exceptions earlier.
- Stock and backorders
- Carrier status
- Operational overview
Sales, proposals and tenders
Prepare sellers and tender teams with the right context, requirements and documents.
- Account briefs
- Proposal preparation
- Tender monitoring
Control, security and traceability from the start.
Read about data and securityAccess, data processing, logging and human approval are designed around process risk.
Next step
Tell us where work gets stuck.
Describe the process, systems or manual work you want to improve. You will get an honest assessment of whether AI and automation are the right tools.